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Erika Enterprise and RT-Druid: Support

Support for the Erika Enterprise Basic GPL package

Support for the Erika Enterprise Basic GPL package is done through the Evidence public forum (not available yet).

There is no direct e-mail or phone support available for Erika Enterprise Basic GPL.

 

Support for Erika Enterprise Basic and Erika Enterprise 

E-mail support is available for Evidence customers to solve common problems in the usage of Erika Enterprise and RT-Druid.

Please write your e-mails to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , with the following information:

  • Company, Name, Location, e-mail, telephone and fax contacts.
  • Version of the following tools: Erika Enterprise, RT-Druid
  • For Microchip dsPIC: MPLAB IDE, Microchip C30 Compiler.
  • For Altera Nios II: Altera Quartus II and NIOS II EDS used, Target hardware and SOPCBuilder block configuration.

 

Evidence technical support

Evidence offers a comprehensive technical support for any issue regarding the usage of Erika Enterprise and RT-Druid inside your custom projects.

Technical support includes (and it is not limited to)

  • definition of an embedded application architecture from functional to firmware level;
  • migration of existing application to single and multicore architectures;
  • integrating of customer applications with Erika Enterprise;
  • integration of automatic code generation tools inside the application development flow;
  • identification of the timing bottlenecks of a real-time concurrent application based on Erika Enterprise.

Please send a mail to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it for more information.

 
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Evidence S.r.l. - PIVA: 01638690501
Viale Rinaldo Piaggio 32 - Pontedera - Pisa - Italy